Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Collection of Data
- Copyright
- Shipping & Delivery
- We aim to deliver goods to you within the time indicated by us in our acceptance but we cannot give an exact delivery date and any delivery date is merely an indication of the delivery timescale. We may also deliver the goods in several consignments but if we do this we will not charge you any extra for delivery. If we have not delivered the goods within 30 days of the date given in our acceptance then you may at your option cancel the contract and we will refund any money paid by you. This will be your sole remedy and we shall have no further liability to you.
In the event that we are unable to deliver the goods to you within 30 days of the date given in our acceptance due to stock unavailability or other difficulties beyond our control we may at our option cancel the contract and we will refund any money paid by you. This will be your sole remedy and we shall have no further liability to you. - Privacy & Security
- We are committed to protecting the privacy of our site visitors and customers and treat all your Personal Information as confidential, though we do reserve the right to disclose this information in specific circumstances as described in these Terms and Conditions. Your Personal Information may be disclosed to third parties who assist us in processing your order. We require all such third parties to treat your Personal Information as confidential and to comply with all applicable Australian laws. You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information and /or User Information, we are entitled do so. We advise you to print a copy of these Terms and Conditions and your order for your information in the future, as we may not necessarily keep a copy of these.
- Returns & Replacements
- You can return your purchase to Deft Division Pty Ltd, 2/495 Macaulay Rd, Kensington, Vic, 3031 Melbourne Australia. Please enclose your garment and a note explaining your reasons why you are sending it back. Your sole remedy if the goods supplied to you are defective is to receive a refund of the price of the goods and delivery charges, and we shall have no further liability to you.
- Ordering
- To purchase from us you must be over 18. We do ship to countries outside of Australia but with a higher postage rate. We are not obliged to supply the goods to you until we have confirmed to you by e-mail that we have both accepted your order and that it has been dispatched. No contract will exist between us until we have dispatched the goods. You shall not own the goods until we receive payment in full and cleared funds from you.
- Payment, Pricing & Promotions
- All prices in the shopping areas are in Australian dollars (AU$) and include GST (10% goods and services tax).All goods are sold subject to availability and prices of products may change from time to time. We also reserve the right to change the price of any item on the website where that item has been priced incorrectly. If we find the price of the goods you have ordered has changed from the amount set out on the website when you placed the order with us, we will contact you and ask if you wish to proceed. If you confirm that you do wish to proceed then please remember that we will still not be under an obligation to supply the goods until we have confirmed that we have both accepted your order and that it has been dispatched. No contract will exist until we have confirmed this. If you confirm that you do not wish to proceed, your order will be cancelled and neither of us shall have any further liability to the other.
- Collection of Data
- We continuously monitor this website and may capture information about your visit that will help us improve our service to you. When using this Website, we will collect Personal Information from you such as your name, address, e-mail address, telephone number, payment information and a password. Whilst on our website, we may also collect User Information about your location (e.g. an IP address), the pages of our website that you visited and any search terms that you used. We may collect this information even if you do not register with us. We use Cookies to keep track of your current shopping session and to personalise your experience, so that you may retrieve your shopping basket at any time. Our Cookies do not contain any personally identifying information.
- Copyright
- Deft Division is a trade mark of Deft Division Pty Ltd. The copyright and other intellectual property rights in the material contained in the service are protected by Deft Division Pty Ltd.
